We are committed to ensuring our club is fully inclusive no matter you race, religion, sexual orientation, disibility or other protected characteristic.
Whilst it is very rare for any issues to occur, we accept that not everyone will get along, or there may be a concern about a staff member, student member, or the way the club is managed.
We want to encourage open dialogue between the club and its members and their parents, so that we can learn from our mistakes, resolve any issues to a satisfactory level, or resolve any issue between members that may arise.
We are fully committed to ensure that your time with us is safe, enjoyable and that you have the facility to raise a concern.
To that end, if you have any worries, concerns or complaints, please click the below link to complete our complaints form.
We will take your issue very seriously, investigate it fully and aim to resolve the issue to your satisfaction where possible.
Alternatvely, if you have a welfare issue, or need advice or assistance, please contact our welfare officer by email CLICK HERE